contact us

At 1JJ Game, we are dedicated to delivering top-notch customer support to ensure a smooth and enjoyable gaming experience for our valued players in Pakistan. Our support team is available 24/7 to assist you with any questions, concerns, or technical issues.

How to Contact Us

• Live Chat – Need quick assistance? Use our live chat feature on our website or within the 1JJ Game app to connect with a support agent in real time.
• Email Support – Prefer email? Contact us at : Contact, and we’ll get back to you within 24 hours.
• In-App Support – Visit the ‘Help’ or ‘Support’ section in the 1JJ Game app for FAQs, troubleshooting guides, and direct contact options.

Common Support Topics

Our team is ready to assist you with:

• Account Management – Help with registration, login issues, password resets, and account verification.
• Payments & Transactions – Guidance on deposits, withdrawals, and payment processing.
• Game Support – Assistance with game rules, technical issues, and in-game concerns.
• Bonuses & Promotions – Information on active promotions, bonus eligibility, and wagering requirements.

Feedback and Suggestions

We value your input! If you have any suggestions or feedback, share them with our support team or submit them via the feedback form on our website.

Responsible Gaming

Your well-being matters. If you need tools to manage your gaming activity such as deposit limits or self-exclusion options our support team is here to help.

Thank you for choosing 1JJ Game! We are committed to providing a secure, enjoyable, and rewarding gaming environment for all players.